Showing posts with label online reputation management. Show all posts
Showing posts with label online reputation management. Show all posts

Wednesday, November 10, 2010

How reputation management forms the first line defense of your company

Building up your company's reputation might have taken many years but a few negative consumer generated media buzz can damage it very badly. With the online shopping options getting more popular, customers browse through online posts and forums to find out the good and the not so good companies and products. Posts that are placed on blogs, forums, and social media sites reach large audiences in no time. Viral in action these negative blogs or comments can do a substantial damage to the brand repute and the painfully built up reputation. In many cases these could be scandalous posts made by an unhappy customer or your ex business partner to settle scores with you.

Statistics show that around 80 percent of adults are more likely to buy a product based on online comments or recommendation and an overwhelming majority of customers trust the reviews and feedbacks of other users. 87% of people believe that the reputation of the company plays a decisive role while availing services or buying products. Should the customers find negative content while searching, it could have a disastrous effect no matter whether the complaint is genuine or not . Considering the ease of posting such defamatory content and the viral nature of its propagation it has become critical for companies of all sizes to implement reputation management tactics protect their brands.

Most of the customers seldom go beyond the first two pages of the search engines while searching for information/ products or services and if bad report come popping up in these pages chances are that the customers will never bother to come back t you again. It is estimated that On RipOff Report there are more than 300,000 complaints filed and these get a preference on search engines and enjoy priority listing, which makes it all the more important for companies to resort to fool proof reputation management techniques to ensure that their brand is not vandalized.

Wednesday, October 27, 2010

Reputation management- the dual edged weapon that protects your repute and salvage you from crisis

Reputation management not only helps you to keep up your brand image and online presence but also forms part of your crisis management strategy. The negative posts and forum postings about your business online are warning signals that you need to get things in order to retain your position. By ignoring these facts and playing a proverbial ostrich, you will only by inviting more trouble.

As with any element of business management, the mode and time of response play a crucial role in ensuring the reputation of your business and to turn it into a positive tide. Setting alerts is the smartest way to measure the pulse of things being told about you in the online space. Never ignore creeping crises and negative rumours about your business, even if that means slander or orchestrated smearing campaigns unleashed by your business rivals. Positive comments could be used in your marketing and are great tools to gauge your popularity and to keep an aye on the competition.

Negative comments are not something that you should run away from and there are lots of ways to respond and tackle these. Do not waste time in the hope that it will go away with time as whatever posted in the internet remains there forever and these will come back to haunt and tease you unless you root these out diligently.

If the comments are on blogs that allow comments, make sure that these are not bogus and try to respond to the genuine comments. Never belittle anybody who has made comments. By engaging with the unhappy customers in this way, you will have the opportunity to clear any misunderstandings that they might have and and even to gain new customers. Market studies show that many customers who complain turn out to be the most valuable customers if you win them back in time.

So, keeping an eye on what others are doing online and comparing it what you are doing would be a great way to get started in reputation management,. It is a meticulous exercise that requires patience and time and there are many professional reputation management agencies that will relieve you of the hassles of reputation management.

Monday, October 4, 2010

Effective tips for a good reputation management

People are talking about you, your product, your company and its time you started taking care of what others say about you. It might either be good or maybe some slanderous postings that could visibly destroy your company image. So what you need to do at this juncture is truly important. Check out some of our reputation management points and make sure that you implement it for a good corporate image.

  • If you need to keep your critics from not being too powerful, you need to not respond to the complaints in an exaggerated way.
  • Being able to speak directly to your audience through blog post or being an active member in the Internet will increase your reputation management skills.
  • SEO/SEM are the two most important tools for a great online reputation management.
  • It is tough to damage a firm that has a good reputation management and has a favorable position online.
  • A poor review can be responded with courtesy in an apologetic tone.
  • Reputation management will be of great help for your company or industry if the right tools and languages are used in a proper way.
  • Start by tracking your online reputation with the various online services like Google Alerts, Social News Sites, Social bookmarking sites, Social Networks, Blogs, Media sharing sites.
  • Put your own profile photo rather than pictures that doesn't allow others to figure you out.
  • Make a list of the top sites that are bringing in good results for your company.
  • If you are posting any contents or posts in a public site, be sure that you do it in a professional way.

Sunday, September 5, 2010

Both clients and employees play an important role in nurturing a company's reputation

The most important thing to have is people knowing that your firm has a good reputation. But on the other side if it all goes wrong you need to find a suitable solution. To erase a negative comment or a bad review is a difficult task. Reputation management is the only remedy that can take your company to the top stages of being entitled as the 'best firm with a good reputation'.

Reputation management
is indeed very essential and it matters the most when a customer needs information about your company and looks for it online. If the information they find is not what they expected or wrong, then you may lose the sale. The dissatisfied customer may post a negative comment and bring down the reputation of your company with a single negative review. So your company's reputation on the web matters and you need to remember that bad news spread faster than good news.

So you need to take some valid steps in order to bring your reputation on the front and in the best possible way. One needs to always check how your firm's reputation is perceived online. Through blogs, forums and other social networking sites like Facebook, Twitter or Digg you can find what is being said about your company online. You can even subscribe on the Google sites and set up alerts in order to help you to know which keywords hit the top.

It is also crucial to remember that a company which strives to build strong relationships from inside out has more chances to withstand the damaging blows of a bad press. It is seen that most of the companies keep good relationship with their customers or clients omitting out the best resources like employees, board members and even suppliers. In times of facing problems, a solid support from the insider base can be critical in emerging unscathed from a public relations challenge.

Tuesday, August 3, 2010

Reputation management- tackle online slander head on and protect your brand image

Reputation management involves the smart application of certain tools that help to repair and manage your public perception. There are many online tools including blogs, social networking, SEO, SEM and many more to tackle online slander and to rip off bad press.

Blogs are strong media to communicate with the public who might be misled by erroneous media reports. Regular postings of blogs and articles can aid in better page ranking and improved visibility. The best part is that the search engine optimized content in the blogs help you to be in constant touch with your prime consumer groups with no or little effort. Social networks like Twitter and facebook are effective in building up online communities and platforms apart from producing link backs towards the client pages. These are also ideal tools to convey your ideas and to clear the misleading information doing the rounds in the web.

Remember, your repute is highly vulnerable to external influences and a few angry posts of a handful of dissatisfied customers or disgruntled elements well within your organization could do a lot of damage to your carefully built up online reputation and brand image. The problem is that anything negative that gets into online remains there for a long time and only reputation management services can help to bring back the positive pages and conceal the offending sites deep into the search result pages.

Once you track what is being discussed about you on the web, a search engine optimization might help you to promote the positive pages, thereby pushing the damaging references of the first pages of the search results. Today, reputation management services have grown to be popular crisis management tools for organizations, which help them to be always ready to combat negative publicity should it occur. So, in case you are being bullied by baseless allegations propagated by your competitors, it is high time that you have a solid reputation management plan in place to safeguard your online reputation and goodwill.

Reputation Management system and its benefits

Reputation management system has become one of the most dynamic tools for all, whether its a brand, product, company, business or individual. Reputation has always been something which remains the key area in almost all fields. Whatever you are doing your reputation remains something which is of the most value, whether its a small business or a fortune 500 company.

With so much of competition out in the market, its really become a big task to stay in the rat race, competition sometimes do end in a foul play, where your competitors or disgruntled customers target you. Above all, with the advent of the social networking sites, it has become very easy for anyone to air their views online. Well any such negative comments can ruin your reputation online, but reputation management helps to fight back and chuck out those negative comments from search engines. What more? The tools of reputation management also helps you to retain your lost image online and helps to keep all the negative comments and bad press away from top searches.

This reputation management system also keeps a check in what all is being said or written about you online. Which means you are well informed on what all is being going on behind your back, its pro-active approach is what makes reputation management system different from the rest and a key factor for all.

Monday, August 2, 2010

Monitor your online reputation management regularly with the services of top firms

Your company's popularity is one of the most beneficial assets and reputation management is an important aspect of running the success of a business. Properly managing your reputation can be done effectively and efficiently with proper steps. With a good solid reputation for your company, you can find your company growing and building good relationships.

All audiences whether it is consumers or employees to partners will seek and trust the organizations that has the best relationships. So it is very important to monitor and manage its reputation so that it always remains positive.

Controlling your business is important because it directly affects your brand name, services and products and indirectly affects the revenues of your business. Competition in the online business is very hard and everyone is fighting hard to be on the top in this race. Therefore if you are not monitoring your business it means that you will never come to know if anybody posts negative comments, file a complaint, create a blog post, promote your competition etc.

So it is highly recommended to continuously monitor your website in case you want to stay on top and be in that position for a long time. So it is very important to hire the services of online reputation management firm who will search for information about your business, destroy any kind of inappropriate information by removing negative listings or any other comments related to destroying your company's brand image.

Reputationmanagementfor.com offers services of experts in the field of search engine optimization who are completely aware of the processes of search engines and develop appropriate methodologies to remove all the negative listings thus giving you complete control over your company.

Wednesday, July 28, 2010

Proactive Reputation management – a sure fire strategy to beat negative publicity

Though Reputation management is often seen as a typical damage control exercise that is required only in the event of something bad, the fact is that it should be set up first to counter an attack in future. Companies that follow a proactive reputation management policy run a better chance to build and protect their reputation well before any kind of attack.

The brand building process is time consuming and slow and hence you cannot afford to take a chance when the company comes under attack. There are many tried and tested methods including search engine optimization and SEM techniques that help companies to bolster the defense lines of the company against possible attacks from its competitors or other disgruntled elements. A skillfully implemented SEO and marketing plan will get companies on the first page of the search engines, often with multiple listings. By positioning a company on the top pages of the search engines, the companies can keep the negative content at bay. Reputation management will prevent the negative pages from getting ranked so that these content do not make it to the top pages of the search engines. Having dodged the first stage attack, you cannot afford to be complacent as only a continuous monitoring of negative blogs and contents will make sure to filter the negative content from the search results corresponding to the key words of your company. Any negative content should be dealt with by deploying potent counter attacks using not only with the existing content on the web but also by creating new positive content, which will even off the impact of the negative posts targeted against you.

A negative publicity and smear campaign is damaging to the repute ; however the best part is that it can always be reversed and the time required for a full turn around might depend on the extent of of negative content that has made its way to the front pages of the search engines. Higher ranked content, be it negative or positive will enjoy greater viewer ship and this is what makes it difficult to rip off the ranked negative content than those information that are in the inner pages of the search engines. A well devised online reputation management will prevent that kind of content from being seen at all thereby ensuring brand protection! By weeding out these pesky issues you will be more focused on running your company effectively and by engaging a professional reputation management company you will be relieving yourselves of all these responsibilities. Online reputation management techniques are thus essential tools to enhance your sales and brand image rather than just crisis management tools that work in the event of a disaster.

Tuesday, July 27, 2010

Do your online reputation reflects to your business?

Reputation has a lot to do with you and your brand value, reputation and business is in many ways inter-related to each other, if one goes wrong it shows off on another. It is largely seen that reputation has always been a vital part for everyone, whether its about your business, brand, product, individual or firm. In todays context online reputation is one of the major factors to decide the fate of your company, it can either make you or break your business.

Being the face value of the company, reputation means a lot, it gives your business that trust and credibility which people looks for in every company. Positive reputation always earns you more profits, while negative just have the reverse effect. So, its really essential for you to consider your reputation above everything, as its your reputation which reflects about your business.

But the major setback which mostly five in every ten companies face is attack on their reputation by the so called competitors, ex-employees and disgruntled customers. Any such negative comments or impressions can be fatal, if it shows on in the social networking sites. If people are positing negative things about your business online, then you are suppose to face the burnt of that for sure.

Now how to tackle this creeping danger, well experts have always suggested to analyse your market position regularly, where you stand, what people think about you, what changes you tend to make and all. But only few companies adhere to these principles, but another way to keep your company reputation safe is from the effective tools of reputation management. This tested repair system works really well to repair your image online and make sure your reputation remains on the positive side always. It even keeps a check on what people are saying about your company or brand online.

What more? It is good to see a major section of the small and big businesses resorting to reputation management for their online reputation. Its better to stay prepared, rather succumb.

Tuesday, July 13, 2010

How your behaviour effects your reputation

Reputation is one of the most vulnerable factor which can easily get effected by even a small mis-conduct by you. In one way or the other your behaviour do plays a role to decide the fate of your reputation. It largely applies in case of celebrities, politicians and sports personalities who remains in the lime light every now and then.

To be precise any single mis-behaviour or mis-conduct can lead these so called celebs to a turmoil. So its necessary to play safe in order to manage your reputation. But along with all this, a strategic reputation management plan will also help you a lot to shield your image from any online bashing. But first and foremost is to watch out while being in public and try to behave cool when it comes to your fans and mostly media, many celebs to lose out their cool while dealing with media. Such kind of attitude can ruin your well built reputation, but to rebuild it take a lot of hardwork.

So manage your behaviour and reputation in order to keep yourselves always in the good books.

Sunday, July 11, 2010

It is necessary to take a good look at your reputation management

A difficult task to execute well, reputation management is either ignored by many people or they aren't exactly sure how to repair or create their reputation. With nearly every business having an unhappy customer from time to time, it is very essential for any businesses to opt for reputation management. A reputation management service will help you to bury your negative blogs or posts, remove bad links and rip off reports.

Image and reputation are not the same thing. A great image and a terrible reputation can destroy the business as a whole. Reputations aren't built overnight- they take time. They are built upon honesty, transparency, trust and accountability and is regularly supported by integrity and character. Anyone can buy a good image for a week, month or a year, but however it takes years to build your reputation properly.

The main concern with online reputation management is that the comments make their way to the top of the search engine results and when people search your name, they will come to see the negative listings ranking high. Its no longer safe to think that you will be able to make a single comment that will be googled eventually. So as such, you need to take action and the goal of reputation management is to make your business look better on the search engines.

If your online reputation is tarnished, you will lose sales and clients, so you need to choose the right outlets. Its always important to know what social outlets work, what blog voice will work and what search engines to focus on. As there are various forms of blog software like word press- you need to chose that which is best for you.

Tuesday, June 8, 2010

How vigilant you are for your online reputation

What is the biggest blunders people do when its about their reputation? You might be having a big business, may be having a big work force, might be making huge profits. But have you ever thought about your online reputation? If not, then you are really missing out of something quite essential, being vigilant about your online reputation is something most important.

Its really a smart thing to keep an eye on what is being said or written about you online, any negative review or comment can jolt your reputation badly. So one has to be vigilant to all these comments which can either make or break your online reputation. Remember folks your online reputation is very much important for you and any threat to it can bring down your brand value with fall in business.

So, don't risk your online reputation, be smart and vigilant and enjoy a positive online reputation. There are so many tools to make sure your online reputation is safe without any threat. So, its time to reduce the vulnerability of your online reputation with the effective tools of reputation management. Being pro-active is one of the most essential and necessary aspects for holding a positive online reputation.

Whether its your company reputation, brand value or individual reputation, reputation management will be something you will need always. So power yourselves with the dynamics of reputation management system and enjoy a positive reputation.

Monday, May 31, 2010

How to keep your online reputation positive

There are many parameters to decide the fate of your online reputation, and in this new age where online industry has become one of the most standardized and looked after segment, one can't undermine its importance. With so much competition out in the online industry it has really become a big ask to maintain and keep your online reputation on the positive side. But with the effective and advanced tools of reputation management, you can push up your online reputation.

Not to forget the fact that your online reputation remains vulnerable to a large extent with so much space these social media sites and networking sites offering to all. Anyone can comment or post review about your company or brand online and in case its negative, then your reputation is at risk. So, why to take any chance when you have got the dynamic tools of reputation management to safeguard your online reputation.

It is quite evident that most of the people draws an image about the company or brand by its online reputation status, which means, no matter how much your brand scores in the market, if its online reputation is poor, then you might end being a loser. So, be smart and bring in the online reputation management system into the act and enjoy a flawless online reputation for your business.