Tuesday, July 27, 2010
Do your online reputation reflects to your business?
Tuesday, June 22, 2010
Brand Reputation and its importance in your business
How essential is brand reputation for your business is one of the key question for all business concerns. Brand is something which remains one of the most essential part of all businesses, whether its about a small company or big, brand is the face of your company. If you lose your brand value u lose everything. Brand can make or break your company, so then the question arises how can u protect your brand.
First of all we have to understand and analyze that how vulnerable the brand is and where do the credibility of your brand stands in the market. With the mounting competition in the market its really important to shield the brand's reputation before its too late. Any negative comment or bad press can push down your brand's reputation. Here comes the need for a reputation management system which will safeguard your brand from being flayed by any bad press.
Brand reputation management is a perfect solution to keep your brand always in the good books, it also keeps track on the status of your brand online, helping you to keep a watch on what is being said or written about your brand online. It even helps to repair your lost brand value with the effective tools of brand reputation management. So play safe and keep your brand's reputation positive with a well structured brand reputation management.
Tuesday, June 15, 2010
Reputation Management -lend an ear to what the world talks about you
So, ultimately it’s important for all businesses to perceive what other people are saying, tag along the customer trends, analyse the competition in the market before coming up with a most appropriate plan to even off the damages caused by bad press and negative publicity. Make sure that all the company information such as directory listings, is accurate and updated. Though large companies might have a team of communications specialists to do this monitoring, small- to medium-size businesses either end up spending a lot of their quality time in monitoring online comments, or ignore it altogether, which could be even worse.
However, ORM is not a complex crisis management tool, which needs to be considered only in the event of a catastrophe; on the other hand it is an ongoing process, which becomes part of any corporate administration policy. A few simple steps would make sure that you are always prepared for the worst.
Make sure to update all your online listings to keep in touch with your customers. A phone number that fails to connect or a website URL that shows errors are the last things you expect. Engage, communicate and converse with your customers through online communities in case of any crisis. Keeping them in the dark by remaining mute might damage your repute very badly. Never ignore the customer feedbacks as these can greatly help in your decision making and planning.
If by any chance a negative review does pop up, waste no time; set out on a vigorous reputation management by SEO and SEM techniques to make sure that the customers are guided to the positive content. Remember, according to a research study, 35% of small businesses gained new customers from positive reviews while a staggering 84% of consumers decide what to buy and where based on customer reviews!
Sunday, June 13, 2010
Essential strategies for online reputation- SEO and link building
Tuesday, June 8, 2010
How vigilant you are for your online reputation
What is the biggest blunders people do when its about their reputation? You might be having a big business, may be having a big work force, might be making huge profits. But have you ever thought about your online reputation? If not, then you are really missing out of something quite essential, being vigilant about your online reputation is something most important.
Its really a smart thing to keep an eye on what is being said or written about you online, any negative review or comment can jolt your reputation badly. So one has to be vigilant to all these comments which can either make or break your online reputation. Remember folks your online reputation is very much important for you and any threat to it can bring down your brand value with fall in business.
So, don't risk your online reputation, be smart and vigilant and enjoy a positive online reputation. There are so many tools to make sure your online reputation is safe without any threat. So, its time to reduce the vulnerability of your online reputation with the effective tools of reputation management. Being pro-active is one of the most essential and necessary aspects for holding a positive online reputation.
Whether its your company reputation, brand value or individual reputation, reputation management will be something you will need always. So power yourselves with the dynamics of reputation management system and enjoy a positive reputation.
Monday, May 31, 2010
How to keep your online reputation positive
Not to forget the fact that your online reputation remains vulnerable to a large extent with so much space these social media sites and networking sites offering to all. Anyone can comment or post review about your company or brand online and in case its negative, then your reputation is at risk. So, why to take any chance when you have got the dynamic tools of reputation management to safeguard your online reputation.
It is quite evident that most of the people draws an image about the company or brand by its online reputation status, which means, no matter how much your brand scores in the market, if its online reputation is poor, then you might end being a loser. So, be smart and bring in the online reputation management system into the act and enjoy a flawless online reputation for your business.
Tuesday, May 11, 2010
How to fight back negative comments and protect your online reputation
You can shield your well earned online reputation with the help of a decisive and strategic reputation management technique which will safeguard your reputation from being damaged. Reputation management helps you to overcome the negative comments with the help of a well structured plan. You can even take the help of social media websites to highlight the positive side of your company. Blogs, micro sites, google sites, social networking, bookmarks and all can help you to regain that lost reputation.
PR too remains a key area for establishing a good repute for your company and repair your damaged reputation. So, let the tools of reputation management help you to build a positive reputation online.
Tuesday, February 2, 2010
Manage your online reputation wisely
Online reputation management (ORM) incorporates techniques to make sure your brand or company's reputation remains protected from the bad press and negative comments online. It involves a constant monitoring and public relation along with a decisive search engine optimisation to analyse and rectify the online content. The actual goal though remains a higher search engine indexing with good and positive publicity with elimination of negative comments.
Reputation Management experts help you to sustain a good reputation and a positive web presence making sure you own the top spots in search engines. It will also conduct a constant monitoring on your company and brands repute online and will keep a track on what all is being said about you online. We bet ORM will surely be the best tool to enjoy a good reputation online. Even the rise in competition in the market has made it hard to sustain a good reputation. Amidst all this chaos online reputation management is something really important for all to stay ahead in the rat race.
Friday, January 29, 2010
Ways to manage Online Reputation Crisis
What’s important is how you react. You need to take enough precautions and have an online crisis communication plan–that you can quickly follow when the inevitable reputation attack occurs. Or you can get the help of an online reputation crisis managing service company. Even before getting the help of a reputation management company, you need to take your own adequate measures. Some of the steps you can take as precautionary measures are:
1. Check for facts:- Gather all the facts and evaluate with appropriate response.
2. Determine the impact:- Respond, if you have found that there is a need after checking the impact. The response should be authoritative and from someone accountable within your company. Also seek advise from those around you.
3. Identify your detractor:- Whoever has acted behind the scenes to spread the malicious rumours to spread, What’s important is to identify your detractor, so that you know whom are you dealing with and what is their motivation.
4. Decide on the appropriate response:- If you discover that the report is false, then you have every right to approach the detractor and request the retraction of malignant content. What you require at this point is Sincerity, Transparency, and Consistency.
5. Host the conversation:- By publishing a post to your company blog, or broadcasting an apology, you’ll ensure the public that your sincerity, transparency, and consistency, are not lost in the noise.
7. After the problem is settled:- You need to constantly work to ensure bloggers, forums, and other social media sites are an integral part of the PR efforts. Whether you as a company or celebrity, need to continue monitor that any negative contents are still hovering over the internet.
In this age of transparency for details, your online reputation is just as important as any other component of your marketing efforts. It can be years efforts spending millions of money building your good name. Without proper care and attention, a simple blog or rumours can bring it crashing down. Make plans now and then if you can't do it your own get the help of a good Reputation Crisis Management Company, instead of hitting the panic button.
Tuesday, January 19, 2010
Malicious attacks on reputation – a disaster waiting to happen
Even reputation management companies are subjected to such attacks and most often from malicious elements who scour the Internet in search of up-coming companies. Quite like the hacker who scuttles a whole website the reputation attackers hit where it hurts the most. Usually on domain names the very words that prospective clients and customers use to read up about you.
These attacks are purposeful and done to hurt you and their effects can be damaging till Internet users are able to identify from reviews and comments whether the horrible words posted are malicious or not. After reading up so much on reputation management let's hope in the future people will stop depending on comments and forum remarks before giving your company their business.
However, this kind of discerning knowledge is probably years away but with companies and celebrities all investing companies like reputationmangementfor.com for effective reputation management the word is indeed getting around and soon people are going to be sceptical of review sites and forums.
Tuesday, January 12, 2010
Online Reputation Management's importance overtakes other kinds of RM
Though the other types of reputation management including business reputation management and personal reputation management that have got acceptance, but it is online reputation management which takes the major share. The study has also revealed that, these days many social networking sites and business are opting for online reputation management. All credits to ebay, which was the first company to bring ORM in the limelight.
With so much going on in the online industry, ORM has proved to be a great help to all those companies which are finding it quite hard to cope up with raging bad press. It is learnt that ORM holds a major share in the reputation management industry and will continue to drive more and more business in coming years.
Well I think in the coming years ORM will surely be a great way to make sure you or your company would never have to face the wrath of online bashing.
Wednesday, January 6, 2010
Tips for reputation management
Be it an individual or a celebrity, he can be quite concerned about maintaining his reputation and goodwill in the real world than in the virtual one. But this is no longer true. And while the virtual world shouts out “Beware”, you can work towards guarding yours or your businesses online reputation quite cleverly by equipping yourself with a few tips.
To begin with, the best and the simplest test to keep a check on your company’s reputation is to Google yourself. You are what you are shown in the top search results for people out there. And if it is something you don’t like, you have got a plenty of work to do.
When it comes to individual reputation management be very careful of your words if you are a blogger, if you have a website or even in your social media profile. One can read stories of famous personalities landing themselves so easily into trouble, in the midst of controversies and losing out on their public image – all because they did not choose their words properly. The same goes for company’s brand protection as well.
Carry out monthly checks and keep a close eye on your online reputation. Monitor what is being said about you at regular intervals.
And if people are talking about you online, don’t let them just get away with it. You can curb this to a great extent by creating your own online official profiles and by talking more about yourself and what exactly you are.
Stay ahead of the game and act fast once you know something unwanted is being said about you.