Online reputation is the buzz word in the virtual world these days. Businesses, celebrities and even ordinary mortals have been under the scathing attacks in the cyber space these days. A few defamatory remarks are all that it take to ruin their carefully built up online reputation. Professionals or businesses that have been under attack by defamatory remarks will be eager to regain their lost reputation at the shortest possible time. Online reputation damage could mean loss of revenue, a slump in sales and above all an erosion of the customer base, which could have long term adverse effects in the prospects of the organization.
To even off these negative effects, companies and individuals opt for reputation management strategies that would remove the negative publicity and portray a favorable internet reputation to the public.However, online reputation management could be a time consuming process. It will depend on the amount of negative content posted against the concerned company or individual. By systematically posting SEO articles, and blogs the negative content will be pushed back to the inner pages of the search engines that would remain out of the glances of the discerning customers thereby ensuring brand protection.
Realization of positive results may take time to materialize; so the safest option would be to monitor your online repute and brand image regularly by using tools like Google alerts that would help you to keep a tag on what is being said about you in the virtual world. As you get the wind of the adverse comments in the air, you need to get on top gear to face these comments head on. Timely trouble shooting is the golden rule in reputation management. Never ignore these bad posts and forum postings as it could snowball into a major scandal in no time. Virtual world is viral and it wont take much time to reach these bad posts into your customers as well. The mere fact that over 86% of internet user depend on online inputs and feedbacks while shopping for products and services, would drive home the significance of online reputation in present day business scenario.
Showing posts with label businesses. Show all posts
Showing posts with label businesses. Show all posts
Tuesday, October 5, 2010
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