Reputation management is not for upcoming and start up companies that strive to set up their brand images among its customers, but is equally important for corporate big wigs to stay ahead in the race. To leave the customers and the general public to do the talking about your products and services might not be a sensible idea as your online repute is always vulnerable to attacks from hostile elements and competitors.
Customer reviews on products and services change from time to time and it could oscillate from good and bad. In either case , a strong reputation management plan would help you to to come out of the attacks unscathed and to regain the lost popularity. Any allegations – true or false will take a long time to go off the web and hence it is important to tackle the negative sway as soon as it is formed.
A sound corporate reputation will not only get you new clients but also go a long way in keeping the ones you have in your fold. Whether you are a small or big business, it is equally important to promote, protect and defend the reputation of a business. Brands with blotched reputation will have a lower loyalty than their well reputed counterparts enjoy. Online slanders and bad comments that the users come across about corporate house could negatively affect the business revenue as customers tend to keep away from sites that have poor reviews .Online reputation management is a handy solution to fix these problems.
Luring prospective business partners into your company also needs a good track record. Let your brand do the talking of the quality of your products and services as the business partners often rate the companies by the content they see online. Reputation management is not a luxury but a necessity not only to enjoy the best exposure and the right brand promotion but to stay ahead in the difficult market conditions.
Wednesday, February 2, 2011
Monday, January 31, 2011
Internet Reputation Management could be of great help to counter the negative attacks for a company
Increasingly in demand due to today's world of push button publishing, Internet Reputation management is known to be your only facet that is visible to the clientèle and support business links. Negative attacks are rampant and any unsatisfied customer or competitor can initiate an online attack at any time for any reasons. The nature of comments, online search, and negative blog posts can quickly tarnish a company's reputation when significant customers are conducting a search in your company's name.
If these results are on the first pages, negative attacks could be excessively damaging to your reputation and profitability. However, there are methods to counter them and it is very important you need to do it before your company goes down the drain.
Monitoring your online presence and setting a Google alert in your company's name or your name or any other key terms in your line of business in order to get the data as quickly as you want it. Also make sure that you tell the content teams to remove those vivacious attacks with the help of Internet reputation management. Once you find these negative comments are removed, the next step is to make sure that you push back the negative blogs down the search engine results.
Before you retort- think carefully about how you would react to a heated message that leaves a footprint online for years to come. Make sure that you continuously build up your presence on Search Engines and publish more valuable content online through user-generated content sites or build good profiles on various social media sites.
If these results are on the first pages, negative attacks could be excessively damaging to your reputation and profitability. However, there are methods to counter them and it is very important you need to do it before your company goes down the drain.
Monitoring your online presence and setting a Google alert in your company's name or your name or any other key terms in your line of business in order to get the data as quickly as you want it. Also make sure that you tell the content teams to remove those vivacious attacks with the help of Internet reputation management. Once you find these negative comments are removed, the next step is to make sure that you push back the negative blogs down the search engine results.
Before you retort- think carefully about how you would react to a heated message that leaves a footprint online for years to come. Make sure that you continuously build up your presence on Search Engines and publish more valuable content online through user-generated content sites or build good profiles on various social media sites.
Wednesday, January 5, 2011
A few reasons why an organization cannot afford to ignore reputation management
A recent study report says that there has been a steep increase in the demand for public relations professionals because employers give more importance to communication and reputation management in their day to day business operations. No matter whether you are a non profit group or a big business organization, reputation management do matters to spread your core values and to promote the brand image. Having a reputation management plan will protect your company's name and good will in the event of negative comments and bad press.
Some of the key reasons why any successful company needs reputation management would include:
To ensure good publicity. Companies that want to grow should have positive publicity to attract more customers and thereby increase sales. From online forums to mass communication media like newspapers and TV ads there is a gamut of reputation management tools that would help you to be in the news. Publicity will make your organization better known in the business circles and would attract more traffic and sales.
For Brand building: Public relations go a long way in brand building and it is a proven method for launching new products and for opening new markets. By promoting your brand aggressively you will be put ahead in the race. A strong brand image will make sure that your company comes at the top search engine results, which in turn will have a bearing in the sales and traffic of your sites.
To lessen the impact of negative publicity : No organization is safe from being hit with online slander, which could be an assault launched by your competitor or fury unleashed by an unhappy customer. Remember how the Domino’s sales nose dived soon after the unauthorized YouTube video popped up with images of a few employees doing weird things to a customer’s pizza!
Having a reputation management plan in place would mean that you will be in a better position to tackle the onslaught of the negative posts and slander. It will serve as a handy shock absorber in the hours of crisis and will put you back in the game faster.
Some of the key reasons why any successful company needs reputation management would include:
To ensure good publicity. Companies that want to grow should have positive publicity to attract more customers and thereby increase sales. From online forums to mass communication media like newspapers and TV ads there is a gamut of reputation management tools that would help you to be in the news. Publicity will make your organization better known in the business circles and would attract more traffic and sales.
For Brand building: Public relations go a long way in brand building and it is a proven method for launching new products and for opening new markets. By promoting your brand aggressively you will be put ahead in the race. A strong brand image will make sure that your company comes at the top search engine results, which in turn will have a bearing in the sales and traffic of your sites.
To lessen the impact of negative publicity : No organization is safe from being hit with online slander, which could be an assault launched by your competitor or fury unleashed by an unhappy customer. Remember how the Domino’s sales nose dived soon after the unauthorized YouTube video popped up with images of a few employees doing weird things to a customer’s pizza!
Having a reputation management plan in place would mean that you will be in a better position to tackle the onslaught of the negative posts and slander. It will serve as a handy shock absorber in the hours of crisis and will put you back in the game faster.
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